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Safeguarding and Crisis Information
Last updated: 18 May 2026
Immediate danger and crisis routes must be handled outside the ViaPsych platform.
1. Emergency and crisis support
ViaPsych is not an emergency service.
If you are in immediate danger, call 999. If you need urgent medical help, use NHS 111 or your local crisis service.
2. Platform safety routing
Safety concerns submitted through the platform may be routed to the relevant independent clinician or platform administration where appropriate.
Clinical decisions, safeguarding assessment and emergency care remain outside ViaPsych platform administration.
Need help?
For platform questions, contact admin@viapsych.co.uk. ViaPsych is not an emergency service.
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