ViaPsych legal

Digital Health Records Policy

Last updated: 16 May 2026

This policy explains the purpose of ViaPsych digital records.

1. Purpose of records

ViaPsych provides a secure digital records system that allows patients to submit information and documents for their chosen clinician to review.

Information submitted through ViaPsych may include appointment context, questionnaires, identity and safety information, GP details, medication history, physical health information and uploaded documents.

ViaPsych does not clinically interpret these records to diagnose, treat or prescribe.

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For platform questions, contact support@viapsych.co.uk. ViaPsych is not an emergency service. If you are in immediate danger, call 999, NHS 111, or your local crisis service.

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